Heavenly Beauty — Live Stream/ Instagram story Claiming & Shipping Policies
How does claiming during the live stream and Instagram story works?
- You must first purchase a bundle through our website.
- Bundles range from $15–$100.
Can I keep my box open for a week?
- Boxes open on Monday and must be closed and fully paid by Thursday — no exceptions.
Can I go over the budget I purchased on the website?
- Yes, you may go over your bundle budget.
- However, you must finish the bundle budget first before claiming additional items.
- After finishing your bundle, you can pay any remaining balance through Cash App, Venmo or purchase a new bundle the our website - but that would be 2 separate packages getting shipped out.
- This additional amount is treated as a second order with a separate written invoice.
- If payment is not sent before the live stream ends on Thursday, any unpaid items will be removed from your box. Only items covered by your original website bundle will be shipped.
- If you have a valid reason you cannot pay the remaining balance that week, please notify us. Your order can be shipped the following week.
- Consistent failure to pay remaining balances will result in being banned from shopping at Heavenly Beauty.
Do you allow a deposit to open a box for the week?
- Heavenly Beauty does not offer a deposit method.
- Boxes can only be opened through purchasing a bundle on our website.